KPOP HOUSE Policies
Shipping Policy
Order Processing & Delivery Times:
ITEMS IN STOCK:
Orders are processed at our warehouse within 1–3 business days.
Estimated delivery times:
• Estonia, Latvia, Lithuania: 1–3 business days
• Europe: 5–10 business days
• Other countries: approximately 1–2 weeks
PRE-ORDER ITEMS:
Pre-order items are sourced directly from South Korea after your order is placed.
The estimated delivery time is approximately 4–5 weeks from the date of purchase on our website. Shipping times may occasionally vary due to supplier processing, international transportation, customs procedures, or carrier delays.
As these items are ordered specifically for each customer, pre-order items cannot be cancelled, returned, or refunded once the order has been placed.
Please note that older album releases may no longer include additional gifts or pre-order benefits.
ITEMS IN STOCK:
Orders are processed at our warehouse within 1–3 business days.
Estimated delivery times:
• Estonia, Latvia, Lithuania: 1–3 business days
• Europe: 5–10 business days
• Other countries: approximately 1–2 weeks
PRE-ORDER ITEMS:
Pre-order items are sourced directly from South Korea after your order is placed.
The estimated delivery time is approximately 4–5 weeks from the date of purchase on our website. Shipping times may occasionally vary due to supplier processing, international transportation, customs procedures, or carrier delays.
As these items are ordered specifically for each customer, pre-order items cannot be cancelled, returned, or refunded once the order has been placed.
Please note that older album releases may no longer include additional gifts or pre-order benefits.