Privacy Policy

SECTION 1 - What do we do with your information?

When you purchase something from our store, we collect personal information such as your name, address, and email address as part of the transaction.

When you browse our website, we also automatically collect your device's Internet Protocol (IP) address to provide us with information about your browser and operating system.

If applicable, with your explicit permission, we may send you marketing emails about our store, new products, and updates.

SECTION 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply your consent to collect and use the information for that specific purpose only.

If we request your information for secondary purposes, such as marketing, we will ask you for explicit consent or provide you with the option to decline.

How do I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent at any time by contacting us at [email protected].

SECTION 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - Hosting

Our website is hosted by Zone Media OÜ, a trusted hosting provider. All your data is securely stored in their data centers, which are protected by industry-standard firewalls and encryption.

SECTION 5 - Third-party services

In certain cases, we use third-party services, such as payment gateways or analytics tools, to ensure the proper functioning of our store.

Payment services: We use secure payment gateways such as PayPal and Stripe. These providers follow strict data security standards (PCI DSS).

Analytics services: We use tools such as Google Analytics to help us understand website traffic and improve user experience.

SECTION 6 - Security

We use SSL encryption to protect your data during transmission and AES-256 encryption to store sensitive information.

SECTION 7 - Cookies

Our website uses cookies to improve user experience. You can manage or disable cookies through the Cookie Settings page or your browser.

SECTION 8 - Age of Consent

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any minor dependents to use this site.

SECTION 9 - Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will take effect immediately upon posting on our website.

SECTION 10 - GDPR

By using our website, you consent to the processing of your IP address and other necessary information to determine your location. This is used for purposes such as currency conversion and customizing the shopping experience.

Questions and Contact Information: If you would like to access, correct, amend or delete any personal information we have about you, contact our Privacy Compliance Officer at [email protected]

Right to Lodge a Complaint with a Supervisory Authority

If you believe that our processing of your personal data infringes the General Data Protection Regulation (Regulation (EU) 2016/679 — "GDPR"), you have the right to lodge a complaint with a data protection supervisory authority.

The competent lead supervisory authority for KPOP HOUSE OÜ is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon): www.aki.ee, Tatari 39, 10134 Tallinn, Estonia, email [email protected].

Without prejudice to your right to lodge a complaint with the Estonian authority above, you may also lodge a complaint with the supervisory authority of the EU Member State of your habitual residence, place of work, or place of the alleged infringement (GDPR Article 77).